Service 01 · White Label Dispatch

Operate under your brand, with our dispatchers inside your company identity.

Operate under your brand with our dispatchers fully integrated into your systems, processes, and voice.

Overview

How White Label Dispatch works

From the broker's perspective, your dispatch is 100% internal — calls, emails, updates, and paperwork all reflect your brand.

FivePlus offers true white-label dispatch services designed for carriers who want full operational control without hiring an in-house team. Our team adapts to your tools, processes, and tone of communication, creating a seamless experience for brokers, shippers, and drivers.

We assign dedicated dispatchers or pods to your fleet, ensuring consistency, relationship-building, and proactive support tailored to your specific lanes and company culture. Whether you're managing 10 trucks or scaling to 100+, our infrastructure ensures scalability without sacrificing quality or control.

Ideal for

Carriers looking to maintain their identity and relationships while benefiting from elite dispatching talent and systems — without the cost or risk of building internally.

Dispatcher on a headset handling broker calls

What's included

What White Label Dispatch covers

Brand integration

  • Every call, email, update, and document goes out under your company name
  • Our dispatchers work inside your tools, TMS, and processes
  • Communication adapted to your tone and company culture
  • Brokers, shippers, and drivers experience a fully in-house dispatch

Dedicated team and scale

  • Dedicated dispatchers or pods assigned to your fleet
  • Relationship-building on your specific lanes
  • Proactive support tailored to how you operate
  • Infrastructure that scales from 10 trucks to 100+ without losing control
This service is not just outsourcing — it's seamless brand integration. To your drivers and brokers, we are your in-house team, ensuring consistency, trust, and performance while eliminating overhead.

Flexible pricing

White Label Dispatch pricing

You only pay for what you need. Rates scale with your fleet size and services — starting from 3.00% of gross.

01Equipment type
02Service
03Fleet size
04Add-ons (optional)
05Additional fees (if they apply)

FAQ

Frequently asked questions

Straightforward answers to the questions carriers ask us most often.

Still have a question? Call (360) 587-1120 or send us a message.

What if I already have my own dispatcher?

That's fine. You can keep your own dispatcher and use our Back-Office Support or Strategy & Advisory to strengthen operations without replacing your staff.

Can you work under my company's brand?

Yes. With our White Label Dispatch service, all calls, emails, and documents go out under your brand — brokers and drivers see us as your in-house team.

Do I need to use all of FivePlus services at once?

No. You can choose only the services you need — from White Label Dispatch to Back-Office Support or Advisory. Many carriers start with one service and add more as they grow.

How is FivePlus pricing calculated?

Pricing is a transparent percentage of gross revenue. The rate depends on the service you choose and your fleet size — larger fleets get a lower percentage, starting from 2.78% of gross for Full-Cycle Dispatching at 101+ trucks. Optional add-ons and additional fees are shown line by line before you send a request. No hidden fees.

Which equipment types do you dispatch?

Our team is fluent in Dry Van, Reefer, Flatbed, Step Deck, Conestoga, LTL, and Partial Load operations — and we help carriers launch new divisions such as open-deck, hotshot, RGN, or Conestoga.

I run fewer than 6 trucks. Can you still help?

Yes. Our published tiers start at 6 trucks, but we help owner-operators scaling into fleets set up scalable systems and dispatch support. Send a request and we'll prepare a custom plan.

How do I get started?

Build your price with the configurator or call (360) 587-1120. We review your fleet, send a custom proposal, and once you apply we set up broker packets, factoring, and communication channels so your trucks keep moving.

Get started

Let's build your freight engine.

Tell us your goals — we'll design the right operational model. A FivePlus specialist replies within one business day.

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