Service 05 · Dispatch Strategy & Advisory

Make your in-house dispatch measurably more profitable.

Cost-per-mile analysis, dispatcher audits, SOPs, and KPI frameworks that make your in-house dispatch measurably better.

Overview

How Dispatch Strategy & Advisory works

Keep your team. We bring the frameworks, analytics, and operating standards built by FivePlus leadership.

Many carriers don't need to replace their dispatchers — they need a clearer view of what each truck really earns and a system that makes good decisions repeatable.

Our advisory work starts with your real numbers: cost per mile, gross per truck, deadhead, and load quality. From there we design the team structure, SOPs, and KPIs that let your operation scale from 10 to 50 trucks and beyond.

Ideal for

Carriers with their own dispatchers who want stronger margins, clearer KPIs, and a structured plan to grow.

Analyst reviewing fleet profitability reports

What's included

What Dispatch Strategy & Advisory covers

Operational performance and efficiency

  • Cost-per-mile analysis (fixed, variable, admin)
  • Profitability vs RPM modeling
  • Dispatcher efficiency audits (load quality, gross per truck, deadhead %)
  • Lane optimization strategies
  • Market analysis reports by equipment type

Systems and strategic growth

  • Dispatcher team structure design (individual vs pod-based)
  • SOP development for internal dispatch
  • Toolstack review and automation suggestions
  • Custom KPI frameworks and dashboards
  • Strategic growth planning (for example, scaling from 10 to 50 trucks)
Where others chase rates, we design strategies. Where others reduce cost, we increase intelligence.

FAQ

Frequently asked questions

Straightforward answers to the questions carriers ask us most often.

Still have a question? Call (360) 587-1120 or send us a message.

What if I already have my own dispatcher?

That's fine. You can keep your own dispatcher and use our Back-Office Support or Strategy & Advisory to strengthen operations without replacing your staff.

Can you work under my company's brand?

Yes. With our White Label Dispatch service, all calls, emails, and documents go out under your brand — brokers and drivers see us as your in-house team.

Do I need to use all of FivePlus services at once?

No. You can choose only the services you need — from White Label Dispatch to Back-Office Support or Advisory. Many carriers start with one service and add more as they grow.

How is FivePlus pricing calculated?

Pricing is a transparent percentage of gross revenue. The rate depends on the service you choose and your fleet size — larger fleets get a lower percentage, starting from 2.78% of gross for Full-Cycle Dispatching at 101+ trucks. Optional add-ons and additional fees are shown line by line before you send a request. No hidden fees.

Which equipment types do you dispatch?

Our team is fluent in Dry Van, Reefer, Flatbed, Step Deck, Conestoga, LTL, and Partial Load operations — and we help carriers launch new divisions such as open-deck, hotshot, RGN, or Conestoga.

I run fewer than 6 trucks. Can you still help?

Yes. Our published tiers start at 6 trucks, but we help owner-operators scaling into fleets set up scalable systems and dispatch support. Send a request and we'll prepare a custom plan.

How do I get started?

Build your price with the configurator or call (360) 587-1120. We review your fleet, send a custom proposal, and once you apply we set up broker packets, factoring, and communication channels so your trucks keep moving.

Get started

Let's build your freight engine.

Tell us your goals — we'll design the right operational model. A FivePlus specialist replies within one business day.

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