Service 03 · Full-Cycle Dispatch
Everything from pickup to payout — handled.
End-to-end dispatching: load search, negotiations, driver support, check calls, paperwork, and invoicing.
Overview
How Full-Cycle Dispatch works
Our most comprehensive offering, for carriers ready to fully outsource dispatching.
We handle every step of the process: load search, negotiations, rate confirmation, driver assignment and tracking, check calls, broker communication, document collection, and invoicing support.
Our dispatchers act as your operations team, trained to balance driver happiness with carrier profitability. We work with your tools or ours, ensure all broker and factoring compliance is met, and deliver detailed reports upon request.
Each dispatcher is trained not only in operations, but in communication, crisis handling, and relationship management — ensuring smooth operations and reduced stress for both you and your drivers.
Ideal for
Carriers who want to focus on growth and driving, not paperwork and phone calls.
What's included
What Full-Cycle Dispatch covers
Operational execution
- Load search based on truck profile, equipment, and driver preferences
- Broker vetting (MC check, reviews, payment score, fraud flags)
- Negotiation of best rates, accessorials, layovers, and more
- Rate confirmations checked, signed, and forwarded
- Driver instruction and routing
- Check calls, ETA updates, and delivery confirmation
Administrative and support tasks
- Detention and TONU follow-up
- Load documentation collected and sent to your factoring company
- Invoicing support, as needed
- Issue resolution (missing POs, wrong addresses, lumper coordination)
- Day-by-day load board coverage
- Post-load analysis if desired (RPM, gross, margin)
This is execution-focused and covers everything operational. It's what most carriers expect when they say "I need a dispatcher."
Flexible pricing
Full-Cycle Dispatch pricing
You only pay for what you need. Rates scale with your fleet size and services — starting from 2.78% of gross.
More services
Combine services as you grow
White Label Dispatch
Operate under your brand with our dispatchers fully integrated into your systems, processes, and voice.
Learn more02Engineered Load Flow
We design freight flows and help launch new divisions with dispatcher-consultants embedded in your operations.
Learn more03Back-Office Support
Compliance, documents, invoicing, and broker communication — flawless execution behind the scenes.
Learn more04Dispatch Strategy & Advisory
Cost-per-mile analysis, dispatcher audits, SOPs, and KPI frameworks that make your in-house dispatch measurably better.
Learn moreFAQ
Frequently asked questions
Straightforward answers to the questions carriers ask us most often.
Still have a question? Call (360) 587-1120 or send us a message.
What if I already have my own dispatcher?
That's fine. You can keep your own dispatcher and use our Back-Office Support or Strategy & Advisory to strengthen operations without replacing your staff.
Can you work under my company's brand?
Yes. With our White Label Dispatch service, all calls, emails, and documents go out under your brand — brokers and drivers see us as your in-house team.
Do I need to use all of FivePlus services at once?
No. You can choose only the services you need — from White Label Dispatch to Back-Office Support or Advisory. Many carriers start with one service and add more as they grow.
How is FivePlus pricing calculated?
Pricing is a transparent percentage of gross revenue. The rate depends on the service you choose and your fleet size — larger fleets get a lower percentage, starting from 2.78% of gross for Full-Cycle Dispatching at 101+ trucks. Optional add-ons and additional fees are shown line by line before you send a request. No hidden fees.
Which equipment types do you dispatch?
Our team is fluent in Dry Van, Reefer, Flatbed, Step Deck, Conestoga, LTL, and Partial Load operations — and we help carriers launch new divisions such as open-deck, hotshot, RGN, or Conestoga.
I run fewer than 6 trucks. Can you still help?
Yes. Our published tiers start at 6 trucks, but we help owner-operators scaling into fleets set up scalable systems and dispatch support. Send a request and we'll prepare a custom plan.
How do I get started?
Build your price with the configurator or call (360) 587-1120. We review your fleet, send a custom proposal, and once you apply we set up broker packets, factoring, and communication channels so your trucks keep moving.
Get started
Let's build your freight engine.
Tell us your goals — we'll design the right operational model. A FivePlus specialist replies within one business day.
- Phone
- (360) 587-1120
- olegs@fivepl.us
- fivepl-us
Get a custom proposal
Takes under a minute. No obligation.