Frequently asked questions.

That's fine. You can keep your own dispatcher and use our Back-Office Support or Strategy & Advisory to strengthen operations without replacing your staff.

Yes. With our White Label Dispatch service, all calls, emails, and documents go out under your brand — brokers and drivers see us as your in-house team.

No. You can choose only the services you need — from White Label Dispatch to Back-Office Support or Advisory. Many carriers start with one service and add more as they grow.

Pricing is a transparent percentage of gross revenue. The rate depends on the service you choose and your fleet size — larger fleets get a lower percentage, starting from 2.78% of gross for Full-Cycle Dispatching at 101+ trucks. Optional add-ons and additional fees are shown line by line before you send a request. No hidden fees.

Our team is fluent in Dry Van, Reefer, Flatbed, Step Deck, Conestoga, LTL, and Partial Load operations — and we help carriers launch new divisions such as open-deck, hotshot, RGN, or Conestoga.

Yes. Our published tiers start at 6 trucks, but we help owner-operators scaling into fleets set up scalable systems and dispatch support. Send a request and we'll prepare a custom plan.

Build your price with the configurator or call (360) 587-1120. We review your fleet, send a custom proposal, and once you apply we set up broker packets, factoring, and communication channels so your trucks keep moving.

Yes. Knowledge transfer is a key deliverable. We train your team, document best practices, and design systems so that your company can independently manage the new freight flow when ready.

It depends on equipment type, market, and broker relationships. Typically, carriers see stable workflows forming within 1–3 months as we document SOPs and build repeatable load sequences.

No. Our dispatcher-consultant works alongside your existing team, focusing on building and stabilizing new divisions while your internal staff continues to run current operations.

By ensuring every document is accurate and factoring-ready, we reduce payment delays. We also track unpaid invoices and follow up with brokers, so you get paid faster and consistently.

Yes. This service is designed for carriers who prefer to keep load booking internal while outsourcing admin tasks like broker setup, factoring compliance, and document management.

No. Back-Office Support is focused only on paperwork, compliance, invoicing, and broker communication. Dispatching and load booking remain under your control.